Position Details
- Job Type: Permanent, Part-Time
- Start Date: January-February 2026
- Work Arrangement: Hybrid (Remote and On-Site)
- Hours: 25 hours per week
- Starting Wage: $28.50-$30 per hour
- Benefits:
Flexible work schedule; mileage compensation; cell phone allowance; paid wellness days; Health and Wellness allowance; three weeks of paid vacation in the first year.
The Cowichan Family Caregivers Support Society (CFCSS) is seeking a part-time Caregiver Support Lead to provide direct, meaningful support to family caregivers across the Cowichan Valley. This role focuses on relationship-based support that includes support group facilitation, individual emotional support, sharing practical resources, and supporting caregivers as they navigate the healthcare system.
This role offers the opportunity to work both independently and as part of a values-driven team that prioritises whole-being wellness, professional integrity, and care for the people who do this work. With a flexible hybrid schedule, Vacation and Wellness benefits, and a manageable part-time workload, this role is designed to support your well-being as much as the caregivers you serve.
If you are motivated by purpose, value human connection, and want to contribute to a healthier, more compassionate community across the Cowichan Valley, this is a role where your skills, empathy, and lived experience will be deeply valued, and where the impact of your work will be felt every day.
Key Responsibilities
- Provide compassionate, professional caregiver support in one-to-one and group settings (in person, by phone, and digitally).
- Establish and maintain professional boundaries, ensuring safety, confidentiality, and appropriate follow-up.
- Facilitate caregiver support groups, communicating group expectations and maintaining a safe, respectful environment in line with CFCSS guidelines.
- Receive and manage referrals, maintaining consistent contact and follow-up with clients.
- Recognise caregiver distress and burnout, report concerns promptly to a supervisor and connect caregivers to appropriate supports.
- Collaborate with referral sources, community partners, and facility contacts.
- Maintain accurate, timely, and comprehensive case notes, including required quantitative and qualitative data, using CFCSS systems.
- Participate actively in team meetings, communications, and community learning events.
- Maintain up-to-date calendars, appointments, and reports using CFCSS platforms.
- Uphold the highest standards of privacy, confidentiality, and ethical conduct at all times.
Knowledge & Skills
- Post-secondary education with a background in social services, community health, social work, or a related field, or an equivalent combination of education and relevant experience.
- Exceptional relational skills with an aptitude for connection and deep listening.
- Strong verbal and written communication skills with attention to detail.
- Ability to provide empathetic, non-judgmental support while maintaining professional boundaries.
- Experience facilitating groups.
- Ability to work independently, manage a fluctuating caseload, and maintain a flexible schedule.
- A commitment to integrity.
- Cultural humility and a demonstrated commitment to inclusive, community-based practice.
- Proficient computer skills, including Google Drive, Gmail, and Microsoft Excel
- Ability to navigate data management systems, complete accurate data entry, and efficiently conduct research using via the internet.
- Physical ability to set up and take down meeting spaces.
- Knowledge of community resources and Island Health services for caregivers is an asset.
Requirements
- Valid driver’s license and reliable vehicle (mileage allowance provided; winter tires required in season).
- Ability to work both on-site and remotely, with a private home workspace.
- Availability to travel to off-site meetings as required.
- Responsible use and care of CFCSS-issued computer equipment.
- Successful vulnerable sector criminal record check.
- Physically and emotionally able to meet the demands of the role.
- Ability and willingness to follow Island Health immunisation policies.
Priority Consideration
Priority will be given to candidates with education, professional experience, and/or lived experience in one or more of the following areas:
- Non-profit/Community agencies
- Group facilitation
- Therapeutic/Emotional support
- Supporting older adults and seniors
- Healthcare environments
This posting will remain open until filled. Candidates must be located within the Cowichan Valley and have some familiarity with local resources.
Interested applicants may submit a resume and cover letter to:
hello@familycaregiverssupport.org
(Please note that only shortlisted applicants will be contacted.)